About US

Platinum Health

Our Story

Platinum Health Supply Group was born in one of the most challenging moments in recent history — the COVID-19 pandemic. What began as a small, responsive operation focused on delivering essential medical supplies during a national crisis quickly evolved into a trusted healthcare supply partner for thousands of Australians.

We saw first-hand how communities struggled to access vital health equipment and how frontline workers bore the brunt of supply shortages. That’s when we committed ourselves to something greater: providing reliable, high-quality healthcare products that Australians can depend on — no matter the circumstance.

From those uncertain early days to the thriving business we are today, one thing has never changed: our commitment to care, quality, and community.

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Our Evolution &

Leadership

While the company began during the pandemic, it entered a new phase of growth and purpose when Dylan Johnstone took the reins. With a deep belief in customer-first operations, Dylan brought fresh energy and focus to the Platinum Health Group.

As a recognised Australian business leader with a passion for impact, Dylan is driving Platinum Health’s transformation into not only a nationwide healthcare supplies and equipment provider, but a values-led organisation that champions accessibility, inclusivity, and innovation.

The Platinum Health

Team

We’re more than just a healthcare company — we’re a close-knit team that believes in working hard, supporting each other, and sharing a laugh along the way. At Platinum Health, our people are at the core of everything we do. Whether it’s packing urgent orders, helping customers, or filming a cheeky skit in the warehouse — we bring energy, empathy, and a whole lot of personality to the job. Want to see what we’re really like behind the scenes? Check out some of our favourite team moments below

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Supporting NDIS Participants with

Dignity and Choice

At Platinum Health Supply Group, we’re proud to be a National Disability Insurance Scheme (NDIS) registered provider, offering a wide and growing range of essential healthcare and daily living products. Whether you're a participant, carer, support coordinator or plan manager, our experienced team is here to help you:

  • Access a comprehensive range of NDIS-approved products
  • Navigate the NDIS process with quote assistance and product advice
  • Receive fast, reliable nationwide delivery
  • Get personalised, compassionate support every step of the way
Learn how to order

Bringing Joy to Kids with the

Starlight Children's Foundation

No child should miss out on joy — especially while facing serious illness. We’re proud to partner with the Starlight Children's Foundation, supporting their mission to bring happiness to sick kids in hospitals across Australia. Through our customer-driven donations and community support, we’re helping create moments of laughter, light, and hope — even during the darkest times.

Every product you buy can help us give back.

Together, we’re putting more smiles on faces — one Starlight wish at a time.

Learn More
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Creating Career Pathways for

Veterans and Their Families

At Platinum Health, we deeply value those who’ve served. Our Veterans Community Initiative is dedicated to providing meaningful employment and training pathways for veterans, those still in service, and their family members as they transition into civilian life. This isn’t just a program — it’s part of who we are. As a Veteran-inclusive organisation, we aim to:

  • Provide stable, long-term employment
  • Offer career development opportunities
  • Create a supportive, inclusive workplace culture

By empowering veterans, we’re building futures — and honouring service with action.

Learn More

Where We

Work

With five warehouses strategically located across VIC, NSW, QLD, and WA, we ensure rapid nationwide distribution. Our reach may be wide, but our service is always personal — responsive, friendly, and tailored to the needs of each client.

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