Frequently Asked Questions
What types of continence products are available?
What types of continence products are available?
Continence productsgenerally fallinto a few categories depending on how much protection you need and your lifestyle. Pads and liners sit inside your regular underwear and suit lighter, more occasional leakage. Pull-up pants look and feel like regular underwear and are a goodoptionfor more active people or those who prefer something discreet. All-in-one briefs, sometimes called slips, offer higher absorbency and are often used overnight or for people with more significant continence needs. Bed pads andunderpadsprotect mattresses and chairs. Reusable options are also available across most product types, which can reduce waste and ongoing costs over time.
Who is continence care for?
Who is continence care for?
Continence products are used by a much wider group of people than most would expect. Women experiencing leakage related to pregnancy, menopause, or pelvic floor weakness make upa significant portionof users. Men managing prostate-related incontinence use guards, shields, and pull-up pants regularly. Older Australians living at home or in aged care often use continence aids as part of their daily routine. Children and young people with bedwetting or paediatric continence needs have their own dedicated range. And people living with a disability, neurological condition, or recovering from surgery may also rely on continence products as part of their care. Whatever your situation, there's no one-size answer, and there's certainly no wrong reason to be here.
How do I choose the right continence product in Australia?
How do I choose the right continence product in Australia?
The two mostimportant factorsare absorbency level and product style. Think about when leakage tends to happen: is it a small amount with physical activity, or is it more frequent and harder to predict? Light leakage suits a liner or light pad. Moderate to heavy leakage, or leakage that happens overnight, calls for a higher-absorbency product like a pull-up pant or all-in-one brief. From there, consider comfort and fit. A product thatdoesn'tfit wellwon'tperform well, so check sizing guides carefully, anddon'tbe afraid to try a few options before settling on one. Ifyou'repurchasingfor someone else, their GP or continence nurse can provide a formal assessment and recommendation. Continence nurses are available across Australia through the Continence Foundation of Australia's helpline.
What's the difference between disposable and reusable continence products?
What's the difference between disposable and reusable continence products?
Disposable continence products are single-use, convenient, and widely used in both home care and clinical settings.They'rea practical choice for most situations, particularly overnightprotectionor higher-absorbency needs. Reusable continence products, including washable bed pads, fixation pants, mattress protectors, and chair covers, are laundered and used again, which reduces ongoing costs and generates less waste. Many people use a combination of both: disposable products for out-and-about convenience and reusables for overnight or home use. The right balance depends on your lifestyle, laundry situation, and the level of protection you need.
Can continence products be funded through the NDIS or a Home Care Package?
Can continence products be funded through the NDIS or a Home Care Package?
Yes, continence products are one of themost commonly fundeditems under both the NDIS and Home Care Packages in Australia. Under the NDIS, continence aids are typically funded through the Core Supports budget, often following an assessment by a continence nurse or occupational therapist. Through a Home Care Package, continence products aregenerally coveredas a consumable under your care plan. Platinum Health Supply processes NDIS and HCP orders regularly and can help you navigate the process. Ifyou'renot sure where to start, call us on 1300 60 44 99 andwe'llhelp you work it out.


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