Frequently Asked Questions: AERO Healthcare Products
Who is AERO Healthcare and are they an Australian company?
Who is AERO Healthcare and are they an Australian company?
AERO Healthcare is an Australian-owned and operated manufacturer, wholesaler, and supplier of medical devices, automated external defibrillators, and first aid and medical consumables.
Their manufacturing is certified to ISO 13485 quality management standards, and they supply organisations across Australia and internationally. Despite their global reach, they're 100% Australian owned.
Are AERO first aid kits compliant with Australian WHS requirements?
Are AERO first aid kits compliant with Australian WHS requirements?
AERO designs and manufactures its first aid kits to meet relevant Australian federal and state workplace safety legislation and regulations, with kits and modules designed for industrial and office workplaces, construction sites, vehicles, and home use.
That said, compliance requirements vary by state and industry, so it's worth checking the specific requirements for your workplace and risk profile.
What's the difference between the Operator, Responder, and Regulator kit series?
What's the difference between the Operator, Responder, and Regulator kit series?
The Responder series handles both minor and major wounds in tough or versatile casings, with additional modules available for specialised worksites.
The Operator series exceeds Australian WHS requirements and comes in rugged, wall-mountable, and tacklebox formats.
The Regulator series addresses specific identified workplace risks, from snake and spider bites to eyewash, biohazard spills, and burns.
In short: Responder for general workplace use, Operator for higher-demand environments, Regulator for specific identified hazards.
What is a semi-automatic AED and how is it different from a fully automatic one?
What is a semi-automatic AED and how is it different from a fully automatic one?
A semi-automatic AED analyses the patient's heart rhythm and advises the rescuer to deliver a shock if one is needed, but requires the rescuer to press a button to actually deliver it.
A fully automatic AED delivers the shock automatically without any button press. Both are designed for use by untrained bystanders with voice guidance. The choice between them is often a matter of organisational preference and training policy.
Do AERO defibrillators come with training equipment?
Do AERO defibrillators come with training equipment?
Yes. AERO supplies AED trainers and trainer pads for HeartSine and LIFEPAK units, allowing organisations to run realistic AED training scenarios without using clinical equipment. Training units are designed to simulate the real device experience without delivering an actual shock.
What is a Guedel airway and when is it used?
What is a Guedel airway and when is it used?
A Guedel airway, also called an oropharyngeal airway, is a curved plastic tube inserted into the mouth of an unconscious patient to hold the tongue away from the back of the throat and maintain an open airway.
It's used during resuscitation and airway management by trained first responders and clinical staff. It's not appropriate for conscious or semi-conscious patients, as it can trigger a gag reflex.
Size selection matters: the wrong size can obstruct rather than open the airway, which is why the full size set covering newborn to XL adult is the recommended option for clinical kits.
Can I order in bulk for a workplace or facility?
Can I order in bulk for a workplace or facility?
Yes. We supply workplaces, healthcare facilities, and organisations with bulk quantities across the AERO range. Call us on 1300 604 499 for volume pricing and ongoing supply arrangements.


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