Supporting Australian Healthcare with Care, Reliability, and Heart
Platinum Health Supply provides healthcare organisations with reliable access to essential medical supplies, without the stress of supply disruptions or complicated procurement.
We support aged care facilities, hospitals, NDIS providers, schools, and care organisations across Australia with dependable access to essential healthcare consumables and equipment.
When care providers can rely on their supply partner, they can focus on what matters most: delivering quality care.
Our Mission
We exist to make quality healthcare products accessible to all Australians, delivering with care, reliability, and heart, no matter the circumstance.
Our Vision
To be Australia’s most trusted healthcare partner, known not just for what we supply, but for the way we care: Improving lives, empowering communities, and standing strong in times of need.
Our Core Values
We Care
Two words loaded with meaning. We care about our customers, their experience, about making life easier for them, and those they look after. With every call, order, delivery, and connection, we give our community a network they can rely upon. Two words. A world of difference.
Find a Way or Make One
We put our customers first, proactively finding solutions to get them the products and outcomes they need, when they need them most. We do whatever we can to find a way, or we make a new one. It’s that simple .
Young at Heart
We’re an outgoing burst of energy in an outdated industry, a breath of pure oxygen reinvigorating our community with new ideas and infusions of passion. We bring colour and excitement back to people’s lives, inviting them to connect, engage, and help us help others.
A Fresh Approach
We’re a team of visionaries from diverse backgrounds transforming how care is done. We draw expert insights from the military, construction, engineering, and education industries to bring a fresh, unique approach to how we serve our customers.
And How We Support Them
Aged Care Facilities
We understand the daily realities of aged care: infection control protocols, resident dignity, compliance requirements, and the pressure to deliver quality care within tight budgets. Our team knows continence care, wound management, and nutritional support inside and out. We partner with trusted brands like Abena, Tena, and MoliCare to ensure your residents receive consistent, reliable care—and you never face supply gaps.
NDIS Providers
Supporting participants with complex needs requires suppliers who truly understand NDIS frameworks, plan management, and the consumables that enable independence and quality of life. We've streamlined our NDIS invoicing and procurement processes to make your job easier, so you can focus on what matters: empowering participants to live their best lives.
Hospitals & Medical Facilities
Clinical environments demand precision, compliance, and zero tolerance for supply disruptions. Our healthcare expertise means we speak your language—from PPE specifications to enteral feeding protocols. We partner with leading medical brands like 3M, Nestle Health Science, Nutricia, and Smith+Nephew to deliver clinical-grade supplies with the documentation, traceability, and reliability you require.
Schools & Educational Institutions
From first aid compliance to hygiene consumables, schools need cost-effective solutions without compromising student safety. We help facility managers and wellbeing coordinators maintain compliant first aid kits, manage bulk orders efficiently, and respond quickly when unexpected needs arise.
The Platinum Health Supply Difference
Australian Owned & Operated
Local Support You Can Count On
With three locations across Victoria, NSW, and Queensland, we're not a faceless overseas supplier. We're your local partner, headquartered in Epping, Victoria, with real people who understand Australian healthcare regulations, TGA compliance, and the unique challenges of our market. When you call, you reach someone who knows your world.
Expertise Grounded in Healthcare
Our team brings genuine healthcare experience to every interaction. We don't just sell products—we understand clinical applications, infection control requirements, NDIS frameworks, and the real-world pressures you face daily. When you need guidance on wound care protocols, nutritional supplement selection, or PPE specifications, you're speaking with knowledgeable partners who can help you make the right choice.
Reliability When It Matters Most
Healthcare facilities can't afford supply gaps. Our robust supply chain, strategic inventory management across multiple Australian locations, and partnerships with the world's leading medical brands (3M, Nestle, Nutricia, Abena, Fortisip, and more) mean we deliver on our promises. Fast delivery isn't just marketing—it's how we ensure you can focus on care, not logistics.
Partnership, Not Just Transactions
We measure our success by your success. Whether you need help navigating NDIS invoicing, managing bulk institutional orders, troubleshooting product selection, or responding to urgent supply needs, we're here. Responsive customer service isn't a department—it's how we do business, every day.
Our Commitment to Quality & Compliance
Every product we supply meets rigorous Australian quality standards and TGA requirements. We partner exclusively with reputable, certified manufacturers and maintain strict quality assurance processes throughout our supply chain.
Our customers trust us with the supplies that directly impact patient outcomes, resident comfort, and participant wellbeing—and we take that responsibility seriously. From initial order to delivery and beyond, we're committed to transparency, consistency, and dependability.
Because in healthcare, there's no room for compromise.
Trusted by Facilities Across Australia
Hundreds of aged care facilities, hospitals, NDIS providers, and schools across Victoria, NSW, and Queensland rely on Platinum Health Supply for their critical consumables and medical equipment.
Our customers choose us not just for our competitive pricing and extensive product range, but for the peace of mind that comes from working with a supplier who truly understands their needs—and shows up when it matters most.
Standing Strong in Times of Need
When the unexpected happens—supply chain disruptions, urgent care requirements, or facility emergencies—we're the partner who finds a way. Our mission to stand strong in times of need isn't just words on a wall. It's the phone call we answer after hours, the urgent delivery we prioritize, and the solution we create when the standard approach won't work.
Let's Partner in Care
Whether you're a facility manager conducting due diligence on a new supplier, a procurement officer seeking reliable bulk ordering with transparent pricing, or an NDIS coordinator looking for streamlined invoicing support, we're here to help.
Platinum Health Supply
Australia's most trusted healthcare partner
Quality products. Accessible to all Australians. Delivered with care, reliability, and heart.
Our Social Mission
Starlight Children's Foundation
As a national medical supplier, we don’t just deliver medical supplies. We deliver impact. Platinum Health Supply Group is proud to be a Silver Partner of the Starlight Children’s Foundation since 2020
Veterans Community
Platinum Health Supply Group is an Australian medical supplier founded by a veteran. We know first-hand the resilience and value veterans bring to the workforce and we embed that into every part of our business.
