常见问题
Platinum Health Supply 是澳大利亚企业吗？
Platinum Health Supply 是澳大利亚企业吗？
是的。Platinum Health Supply 是一家值得骄傲的澳大利亚企业。我们将健康和医疗用品运往澳大利亚各地，从墨尔本和悉尼等主要城市到地区和农村社区。
当您联系我们时，您是在与一位常驻澳大利亚的人员交谈，而不是与海外呼叫中心联系。
下单前我能和人说一下话吗？
下单前我能和人说一下话吗？
是的。我们的团队可以在您购买前，协助您找到适合的产品。请致电 1300 60 44 99 联系我们。
无论您不确定哪种助行器适合您的需求，寻求有关失禁或伤口护理产品的建议，还是代他人购买，我们都很乐意与您进行真正的对话。请致电或发送消息给我们，我们会为您指明正确的方向。
你们接受哪些付款方式？
你们接受哪些付款方式？
我们接受所有主流的信用卡和借记卡。
如果您是企业或医疗机构，您还可以注册 APEX，这是我们的B2B订购平台，旨在使重复采购和大宗采购变得简单明了。
NDIS参与者可以使用我们专用的 NDIS订购指南和表格 进行订购，该指南和表格会一步步引导您完成整个流程。
如果您对付款或订购有任何疑问，请致电 1300 60 44 99，我们将为您解决。
Platinum Health Supply的退货政策是什么？
Platinum Health Supply的退货政策是什么？
如果产品不适合您，请联系我们，我们将找出最佳解决方案。大多数未使用的、原包装的产品都有资格退货。出于健康和安全要求，卫生敏感物品（如大小便失禁用品和伤口敷料）的退货选择可能有限。
完整详情请参阅我们的退货政策。如果您在购买前不确定产品是否适合您的需求，请先联系我们，我们将帮助您放心选择。
送货需要多长时间？
送货需要多长时间？
大多数订单会在一到两个工作日内发出。此后的送货时间取决于您在澳大利亚的地理位置，大都市地区通常比偏远或农村地区收货更快。
订单寄出后，我们会向您发送一个追踪号，以便您追踪包裹的派送情况。
如果您急需某件商品，请致电 1300 60 44 99 联系我们，我们将竭尽所能尽快为您送达。
您是否提供用于 NDIS 索赔的文件？
您是否提供用于 NDIS 索赔的文件？
是的。我们为所有购买提供详细的税务发票，适用于NDIS索赔。
如果您需要为您的计划经理或支持协调员提供额外文件，请在您下单后联系我们，我们将确保您获得所需的一切。
我可以在购买前试用产品吗，尤其是助行器械或设备？
我可以在购买前试用产品吗，尤其是助行器械或设备？
是的。对于维多利亚州的客户，我们为部分产品（特别是助行器、升降椅和大型设备）提供上门试用和展厅试用服务。这意味着您可以在购买前试用，这对于为有特殊行动或舒适需求的客户购买产品来说意义重大。
如需申请试用，请访问我们的试用申请页面，我们将跟进处理。如果您在维多利亚州以外地区，或者在提交申请前有疑问，请致电1300 60 44 99，我们将尽力为您提供帮助。
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Cleaning Tools
Cleaning Tools & Supplies
Cleaning supplies for
clinical, commercial & home settings.
From hospital wards to commercial kitchens to home care environments, the cleaning tools you use every day need to hold up under daily use, clean properly, and make the job less of a hassle. This collection covers floor tools, bin liners, surface disinfection, and kitchen hygiene products from brands that facilities teams, clinical staff, and care workers actually rely on.
Wipes, towels
& surface disinfection.
Kitchen towels for food-safe environments, heavy-duty absorbent wipes for general cleaning, and IPA disinfection wipes for clinical and high-touch surface settings. These are the consumables that get used multiple times a day — worth getting right.
Gentility
Extra Absorbent Wipes
Heavy-duty absorbent wipes for spill management, surface wiping, and general cleaning in commercial and clinical environments. Holds together under pressure and absorbs significantly more per sheet than standard paper towelling — relevant when you're cleaning surfaces that actually need a proper wipe-down rather than a light dab.
- Heavy-duty, tear-resistant construction
- High absorbency for spills and surface cleaning
- Suitable for kitchen, clinical, and facility use
- Available in bulk quantities
Gentility
Kitchen Towel — 240 Sheets
A high-sheet-count kitchen towel roll for commercial kitchens, food service environments, and care facility kitchens where volume matters. Fewer roll changes during a busy shift, and a consistent absorbency that holds up in a kitchen environment. Manufactured for food-safe use.
- 240 sheets per roll — fewer roll changes
- Food-safe and absorbent
- Suitable for commercial kitchens and food prep
- Distributed by A&C Paper Industry Group across Australia
Gentility
Kitchen Towel — 65 Sheets 2-Pack
The compact option for home care settings, smaller facilities, and anywhere a full commercial roll would be impractical. Two rolls per pack at 65 sheets each — enough stock to keep a care home kitchen covered without taking up unnecessary storage space.
- 2 rolls per pack, 65 sheets each
- Absorbent and food-safe
- Practical for home care and smaller facility kitchens
- Easy to store and dispense
Reynard
IPA Surface Disinfection Wipes
Isopropyl alcohol surface disinfection wipes for rapid decontamination of clinical surfaces, medical equipment, and shared high-touch areas. Fast-drying and residue-free, which is why they're a standard item in hospital and aged care infection control protocols rather than a general-purpose product. Used in wards, treatment rooms, and clinical support areas across Australia.
- IPA-based — effective against bacteria and most viruses
- Fast-drying and leaves no residue
- Suitable for clinical surfaces, medical equipment, and shared spaces
- Used in hospitals, aged care facilities, and GP practices
Heavy duty
bin liners.
Bin liners in sizes suited to commercial bins and wheelie bins. Thick enough to handle the weight and volume demands of a busy facility without splitting — which is what makes a cheap bin liner a false economy when you're managing waste in a ward, kitchen, or large facility.
Maxvalu
Heavy Duty Bin Liner — 120L
A heavy-duty liner for standard commercial indoor bins up to 120 litres. Thick enough to handle the weight and contents of a busy ward room, kitchen, or office bin without tearing. The 110 x 90cm dimensions suit most commercial bin sizes used in clinical and facility settings.
- 120L capacity — suits most commercial bin sizes
- Heavy-duty construction, tear and puncture resistant
- Dimensions: 110 x 90cm
- Suitable for healthcare, aged care, hospitality, and facilities
Maxvalu
Heavy Duty Bin Liner — 240L
For large outdoor wheelie bins and high-volume waste areas. The 240L capacity suits commercial kitchen waste, clinical waste staging, and large facility operations where a 120L bag would need changing too frequently to be practical. Sold in bulk quantities.
- 240L capacity — suits large wheelie and commercial bins
- Heavy-duty, high-tensile construction
- Dimensions: 135 x 97cm (approx)
- Sold in bulk carton quantities for facilities
Mop buckets, mop heads,
brooms & dust pans.
Mop buckets, mop heads, brooms, dustpans, and handles for daily floor cleaning in facilities, clinical environments, and home care settings. Commercial-grade construction means these hold up to the kind of use that a hardware store broom or a supermarket mop bucket won't.
Cleanlink
Heavy Duty Mop Bucket with Wringer
A commercial mop bucket with integrated wringer for efficient floor cleaning in wards, corridors, and large facility areas. Cleanlink is a well-established janitorial brand used in offices, restaurants, and hospitals across Australia. The heavy-duty build handles repeated daily use without cracking or warping — something that matters when a bucket is being filled and emptied multiple times a shift.
- Commercial-grade construction for daily facility use
- Integrated wringer for efficient mop wringing
- Suitable for hospitals, aged care, and commercial facilities
- Colour-coded options available for infection control compliance
Nab Clean
16L Mop Bucket
A 16-litre mop bucket for smaller spaces, home care environments, and single-room cleaning tasks. Nab Clean is an Australian professional cleaning equipment brand with a colour-coded range designed around zone-based infection control — practical for care settings where different areas need to be kept clearly separated.
- 16L capacity — practical for smaller areas and home care
- Colour-coded for infection control zone management
- Durable, easy to carry and empty
- Compatible with standard mop heads
Nab Clean
400g Mop Head
A 400g cotton mop head for standard floor mopping in commercial and clinical settings. The 400g weight is the professional standard — substantial enough to cover floor area efficiently without becoming unwieldy to wring. Fits standard mop handles and is available in colour-coded options for zone-based cleaning protocols.
- 400g — standard professional mop head weight
- Colour-coded options for infection control compliance
- Fits standard commercial mop handles
- High absorbency for efficient floor coverage
Nab Clean
Upright Lobby Dust Pan with Broom
A long-handled lobby dustpan and broom set for upright use with no bending required. Useful for quick clean-ups in corridors, reception areas, and common spaces between full mop sessions. The upright format reduces physical strain during repeated use — worth considering in aged care and clinical environments where staff are on their feet all day.
- Upright design — no bending or stooping required
- Long handle suits standard adult height
- Pan and broom included as a matched set
- Suitable for hard floors in any setting
Nab Clean
Kitchen Broom
A commercial kitchen broom for food service, clinical, and facility kitchen environments. Stiff bristles handle heavier debris — food scraps, packaging material, general floor waste — where a domestic broom would struggle. Available in colour-coded options for zone-based cleaning.
- Stiff bristles for commercial kitchen and hard floor use
- Colour-coded for zone-based infection control
- Durable handle for daily heavy use
- Suitable for kitchens, clinical areas, and facility floors
Nab Clean
Powder Coated Mop/Broom Handle
A colour-coded powder coated handle compatible with Nab Clean mop heads and broom attachments. The powder coat finish is more durable than paint and easier to wipe down and disinfect than bare metal or standard plastic — relevant in clinical environments where handles are a frequently touched surface. Colour-coding supports zone separation in infection control programmes.
- Powder coated — durable, easy to clean and disinfect
- Colour-coded for zone-based cleaning protocols
- Compatible with Nab Clean mop heads and broom attachments
- Standard commercial handle length
Maxvalu
Cleaning Heavy Duty Wipes
Heavy duty cleaning wipes for general surface wiping, floor spot cleaning, and equipment wipe-downs in commercial and clinical settings. Can be used wet or dry with cleaning solutions, and holds together under scrubbing pressure where standard paper towel would disintegrate. A practical alternative to cut cloths in high-volume cleaning environments.
- Heavy-duty — holds together under scrubbing pressure
- Suitable for use wet or dry with cleaning solutions
- Bulk roll format for facility use
- Cost-effective alternative to cut cloths and disposable rags
Who It's For
Clinical, commercial,
and home care settings.
Cleaning tools and supplies that work across a wide range of settings — from clinical wards and aged care facilities to commercial kitchens, facilities management, and home care environments.
Hospitals & clinical settings
Surface disinfection wipes, colour-coded floor tools, and heavy-duty bin liners are standard items in clinical cleaning protocols. Products in this range are used in wards, treatment rooms, and clinical support areas.
Aged care facilities
Daily facility cleaning, kitchen hygiene, and common area maintenance in residential aged care. Kitchen towels, mop equipment, and disinfection wipes all get regular use in this setting.
Commercial kitchens & hospitality
Food-safe kitchen towels and heavy-duty wipes for food service environments where high-volume use and food safety compliance both need to be managed.
Facilities management
Bin liners, mop equipment, brooms, and floor tools for maintaining offices, schools, community centres, and mixed-use buildings where cleaning happens daily across multiple areas.
Home care settings
Compact floor tools and kitchen supplies for home care environments where full commercial equipment is impractical, but the cleaning still needs to be done properly.
Support workers & carers
Keeping a care environment hygienic is part of the role. This range covers the practical tools needed without requiring a commercial cleaning operation or budget.
Helpful Guides
Worth reading
before you stock up.
Colour-coded cleaning: how zone-based hygiene works
Why colour-coded mop handles and buckets matter for infection control in clinical and care settings.
Surface disinfection in clinical settings: what works
IPA wipes, quaternary ammonium compounds, and when to use each — a plain-English guide for clinical cleaning.
Buying cleaning supplies in bulk: what to consider
Storage, shelf life, and how to calculate the right quantities for your facility without over-ordering.
Kitchen hygiene in aged care: minimum standards and best practice
What Australian regulations require for kitchen cleaning in residential aged care, and what best practice looks like beyond the minimum.
Common Questions
Frequently asked about
cleaning tools & supplies.
What does colour-coded cleaning equipment mean and why does it matter?
Are IPA surface disinfection wipes suitable for clinical environments?
What size bin liner do I need — 120L or 240L?
What's the difference between a Cleanlink and Nab Clean mop bucket?
Can I order cleaning supplies in bulk for a facility?
Are Gentility kitchen towels food-safe?
What's the difference between heavy-duty wipes and standard paper towel?
Are these products suitable for NDIS-funded home care settings?
Ready to order?
Order online or
call us for bulk pricing.
Browse the full cleaning tools range above, or give us a call on 1300 604 499 for bulk pricing, facility supply arrangements, or help finding the right products for your setting.
铂金使命
我们的存在是为了让所有澳大利亚人都能获得优质的医疗保健产品，无论情况如何，我们都将以关怀、可靠和热忱提供服务。
