Frequently Asked Questions: AERO Healthcare Products
Who is AERO Healthcare and are they an Australian company?
Who is AERO Healthcare and are they an Australian company?
AERO Healthcare is an Australian-owned and operated manufacturer, wholesaler, and supplier of medical devices, automated external defibrillators, and first aid and medical consumables.
Their manufacturing is certified to ISO 13485 quality management standards, and they supply organisations across Australia and internationally. Despite their global reach, they're 100% Australian owned.
Are AERO first aid kits compliant with Australian WHS requirements?
Are AERO first aid kits compliant with Australian WHS requirements?
AERO designs and manufactures its first aid kits to meet relevant Australian federal and state workplace safety legislation and regulations, with kits and modules designed for industrial and office workplaces, construction sites, vehicles, and home use.
That said, compliance requirements vary by state and industry, so it's worth checking the specific requirements for your workplace and risk profile.
What's the difference between the Operator, Responder, and Regulator kit series?
What's the difference between the Operator, Responder, and Regulator kit series?
The Responder series handles both minor and major wounds in tough or versatile casings, with additional modules available for specialised worksites.
The Operator series exceeds Australian WHS requirements and comes in rugged, wall-mountable, and tacklebox formats.
The Regulator series addresses specific identified workplace risks, from snake and spider bites to eyewash, biohazard spills, and burns.
In short: Responder for general workplace use, Operator for higher-demand environments, Regulator for specific identified hazards.
What is a semi-automatic AED and how is it different from a fully automatic one?
What is a semi-automatic AED and how is it different from a fully automatic one?
A semi-automatic AED analyses the patient's heart rhythm and advises the rescuer to deliver a shock if one is needed, but requires the rescuer to press a button to actually deliver it.
A fully automatic AED delivers the shock automatically without any button press. Both are designed for use by untrained bystanders with voice guidance. The choice between them is often a matter of organisational preference and training policy.
Do AERO defibrillators come with training equipment?
Do AERO defibrillators come with training equipment?
Yes. AERO supplies AED trainers and trainer pads for HeartSine and LIFEPAK units, allowing organisations to run realistic AED training scenarios without using clinical equipment. Training units are designed to simulate the real device experience without delivering an actual shock.
What is a Guedel airway and when is it used?
What is a Guedel airway and when is it used?
A Guedel airway, also called an oropharyngeal airway, is a curved plastic tube inserted into the mouth of an unconscious patient to hold the tongue away from the back of the throat and maintain an open airway.
It's used during resuscitation and airway management by trained first responders and clinical staff. It's not appropriate for conscious or semi-conscious patients, as it can trigger a gag reflex.
Size selection matters: the wrong size can obstruct rather than open the airway, which is why the full size set covering newborn to XL adult is the recommended option for clinical kits.
Can I order in bulk for a workplace or facility?
Can I order in bulk for a workplace or facility?
Yes. We supply workplaces, healthcare facilities, and organisations with bulk quantities across the AERO range. Call us on 1300 604 499 for volume pricing and ongoing supply arrangements.
Collection:
AERO Healthcare
AERO Healthcare: First Aid Kits, Defibrillators & Emergency Equipment
If you haven't heard of AERO Healthcare by name, there's a good chance you've already encountered their products. They're the first aid kits in workplace kitchens and construction site toolboxes, the defibrillators mounted on gym and office walls, and the emergency airway equipment in clinical settings across Australia.
AERO Healthcare is a 100% Australian-owned manufacturer and wholesaler of first aid kits, medical consumables, and public access defibrillators, with manufacturing certified to ISO 13485 quality management standards. They design their products for real use in real environments, and the range we stock reflects that.
This collection covers three core areas: AERO's first aid kit range across workplace and specialty applications, defibrillators and AED accessories from HeartSine and LIFEPAK, and clinical emergency equipment including airways, resuscitation devices, oxygen therapy, and tourniquets.
About AERO Healthcare
AERO Healthcare operates internationally, which gives them strong purchasing power with key raw material suppliers, delivering a balance of price and quality that's hard to match at this level. At the same time, they've kept the decision-making and quality control close to home. Their manufacturing is certified to ISO 13485 standards, and they supply resellers and organisations across Brisbane, Sydney, Melbourne, Canberra, Hobart, Adelaide, Perth, Darwin, and Australia-wide.
AERO designs and manufactures first aid kits to suit in-demand industries and end-user needs, with cases and contents selected to meet relevant Australian federal and state workplace safety legislation and regulations. That means when you buy an AERO first aid kit for a workplace, you're not guessing at compliance — it's built in.
On the AED side, AERO Healthcare distributes HeartSine Technologies defibrillators, a world leader in developing automated external defibrillators whose pedigree hails from the development of the world's first portable defibrillator in the 1960s, as well as LIFEPAK AEDs, which are among the most trusted names in public access defibrillation.
What We Stock from AERO Healthcare
The range breaks into three clear categories, each covering a different aspect of emergency preparedness and response.
First Aid Kits
The AERO kit range spans several series, each designed for a specific environment.
The Responder series covers both minor and major wounds in tough or versatile casings, with additional modules available for specialised worksites.
The Operator series exceeds Australian Work Health and Safety requirements for workplaces, available in rugged, wall-mountable, and tacklebox formats.
The Regulator series addresses specific identified workplace risks, from snake and spider bites to eyewash, biohazard spill management, and burns.
The Modulator, Voyager, Defender, and Commander series round out the range for food and beverage, waterproof, and high-demand environments.
Refill kits are available across most series to restock without replacing the case.
Defibrillators and AED Accessories
The defibrillator range covers HeartSine and LIFEPAK units across semi-automatic and fully automatic configurations, with training units and replacement consumables (electrodes, batteries, pads) available for both brands.
The CardiAct AED wall bracket completes the installation setup for workplaces and facilities mounting a unit in a fixed location.
Clinical Emergency Equipment
This is where the range extends beyond workplace first aid into clinical and pre-hospital emergency response.
Sterile Guedel airways in a full size range from newborn to XL adult. Bag valve mask resuscitators and PEEP valves. Non-rebreather oxygen masks and oxygen therapy masks in adult, adolescent, and paediatric sizes. Nasal cannulas. Manual suction pumps. Civilian tourniquets and sharps disposal containers. These are the products used by first responders, clinical teams, and trained healthcare workers in emergency situations.
Who This Collection Is For
AERO Healthcare products serve a wide range of buyers, but they tend to cluster around a few specific situations.
- Workplace health and safety managers and business owners responsible for maintaining WHS-compliant first aid across a site, fleet, or multi-location organisation. They need kits that meet Australian standards without requiring them to build one from scratch, and refill options that make restocking simple.
- Healthcare facilities and aged care providers who need clinical emergency equipment: airways, resuscitation devices, oxygen therapy, and tourniquets that are sterile, reliable, and immediately accessible when something goes wrong.
- Schools, gyms, sporting clubs, shopping centres, and public venues considering or upgrading a defibrillator program, where ease of use and training support matter as much as the device itself.
- First aid trainers and educators who need training equipment: AED trainers, trainer pads, and the accessories that support realistic scenario training without using live clinical equipment.
- And community nurses, paramedics, and first responders who need consumables, including airways, oxygen masks, suction equipment, and tourniquets, for pre-hospital emergency response.
Why Platinum Health for AERO Healthcare Products
We stock AERO Healthcare products because they're what workplaces, healthcare facilities, and emergency responders actually use across Australia. The product design reflects genuine compliance requirements, real clinical needs, and the kind of field testing that comes from supplying organisations at scale.
Fast nationwide delivery, competitive pricing, and a price match guarantee. For facilities and organisations needing bulk supply or ongoing restocking arrangements, call us on 1300 604 499 or reach out through APEX, our B2B platform. NDIS instant checkout is available for eligible products. And if you'd like to talk through your first aid compliance requirements or AED setup, our team is happy to help.
Platinum's Mission
We exist to make quality healthcare products accessible to all Australians, delivering with care, reliability, and heart, no matter the circumstances.
Proudly Australian Owned & Operated
120,000 + Customers Aus Wide
8,000+ Essential Health Products
Visit Our Showroom
Unit 2/51 Trafalgar Rd, Epping, Melbourne
